Guarantee Schedule
This is a retired version, kept because customers who subscribed while it was published remain bound to it. The current version is at /legal/guarantee.
The Payback Roadmap guarantee
Guarantee Schedule v2 · in force from 2026-07-15 to 2026-09-01
1. What is guaranteed. Blufire will deliver the Payback Roadmap by week 8 of the Guarantee Period, and will have the resulting moves built and, where the Client has authorised them, live by the end of week 8.
2. The Guarantee Period. 8 weeks, beginning on the date the Client connects its Shopify store. Where the Client has not connected a store within fourteen days of the subscription commencing, the period begins on the fifteenth day.
3. How the value is measured. The analyst-verified, priced move list delivered at the end of week eight, priced in the Client's own reconciled numbers. Never anchored to engine-surfaced values or to realised results.
4. The bar. More than the total subscription fees paid by the Client to date.
5. The Client’s obligations. This guarantee applies where, during the Guarantee Period, the Client has:
6. Remedies. If the value is below the bar, or the moves are not delivered, the Client may elect either of the following:
- Blufire refunds all subscription fees paid to date in full.
7. Claiming. A claim is made by written notice to info@blufire.com.au within 14 days after the end of the Guarantee Period, or within 14days after the end of any continuation period. Blufire will assess the claim and notify the Client of its determination within ten (10) business days. The Client may claim once only in respect of a subscription. If the Client cancels or terminates before the end of the Guarantee Period, no deliverable is produced and this guarantee does not apply. If Blufire fails to deliver the deliverable within the Guarantee Period, for any reason other than the Client’s failure to meet its obligations above, the Client is entitled to a refund of the fees paid in respect of the Guarantee Period, without assessment of value.
8. What this guarantee does not cover.
- The guarantee is not conditional on the Client implementing any action in the roadmap, on the results of anything implemented, or on the speed at which the Client or its agencies act.
9. Consumer rights unaffected. Nothing in this Schedule excludes, restricts or modifies any right or remedy the Client has under the Australian Consumer Law or any other law that cannot lawfully be excluded. This guarantee is offered in addition to those rights.