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Guides & reports

The operator's reference shelf.

Long-form, primary-sourced playbooks and reports on margin, demand, attribution and retention. The guides are open. The reports go deeper, with the data and math behind every claim, and unlock when you book a walkthrough.

Guides

Operator's manuals, free to read

The core methods, worked from first principles to a decision you can act on. No gate.

Margin

The Contribution Margin Playbook

Revenue tells you a business is busy. Contribution margin tells you whether it is worth running. The operator's guide to CM1, CM2 and CM3, the payback maths behind every acquisition dollar, and the one metric that ties marketing effort to durable profit.
18 min readRead
Demand

The Weather Demand Modelling Guide

Weather is a measurable, forecastable demand signal you can read 30 to 45 days before it lands. This guide shows the maths, the published science, and the decisions it should change, framed for Australian seasons and the metric degree-day base.
16 min readRead
Attribution

The Profit-Led Measurement Guide

Your ad platforms collectively claim more sales than your business actually made. This guide is the operator's manual for measuring what your marketing truly causes, denominated in profit rather than reported revenue, using the four standard methods and the maths that ties them together.
14 min readRead
Retention

The Retention & LTV Guide

Most ecommerce customers buy once and disappear. The median DTC repeat rate is 18.8%. This guide is the operator's manual for the other 20%: how retention curves behave, how to fit them, what a second order is worth, and how owned channels turn retained customers into acquisition you have already paid for.
15 min readRead
Pipeline

The Lead & Pipeline Economics Guide

A lead is not a cost. It is a probabilistic claim on future margin. This guide shows the maths that turns cost-per-lead, close rate and sales-cycle length into one number you can manage: how fast you convert sales effort into durable profit.
18 min readRead
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